Support & Maintenance Services

At Edver, we recognize that post-implementation support is crucial for the sustained success of any solution. Our comprehensive services encompass various stages, all dedicated to providing you with reliable, efficient, and proactive support for your technological infrastructure.

Products We Support & Maintenance

Here’s a closer look at some of the key products we specialize in:

Salesforce

Our expert implementation ensures that Salesforce, one of the world’s leading CRM platforms, is seamlessly integrated into your operations. Enhance customer relationship management, automate processes, and harness data-driven insights for sustainable growth.

HubSpot

Elevate your marketing, sales, and customer service capabilities with HubSpot’s comprehensive platform. Edver’s implementation expertise ensures that you can harness the full potential of this all-in-one solution for inbound marketing, sales automation, and customer relationship management.

Zoho

With a suite of cloud-based software tools, Zoho offers a versatile range of solutions for your organization. Edver’s implementation ensures that your CRM, productivity, and collaboration needs are met efficiently, enhancing overall performance.

WordPress

Whether you need a powerful website or a flexible content management system, WordPress is a popular choice. Edver’s implementation services cover the setup, customization, and maintenance of your WordPress platform, ensuring a robust online presence.

Azure

Microsoft Azure provides scalable and flexible cloud computing solutions. Edver’s experts guide you through the implementation process to leverage Azure services tailored to your specific requirements, providing you with the computing power you need.

Cloudflare

Secure your web applications and improve website performance with Cloudflare’s services. Edver can configure and optimize Cloudflare solutions, guaranteeing both the safety and speed of your online presence.

Our Support & Maintenance Stages

Trust us to uphold the reliability of your systems while optimizing their efficiency. Explore how our support services can fortify your operations.

Admin Support Setup:

We establish the necessary administrative support structures to ensure smooth operations.

Automation Building:

Automation solutions are developed to streamline your Salesforce processes.

Reporting and Dashboards:

Customized reporting and dashboard solutions are created to provide real-time insights.

Consultation and Advisement:

Our team remains available for ongoing consultation and advice to help you maximize CRM

Customization and Enhancements:

Ongoing customization and enhancement services adapt CRM to your evolving needs.

Ongoing Knowledge Transfer:

Continuous knowledge transfer ensures your team stays updated with Salesforce best practices.

Benefits Of Implementation By Edver

User-Centric Approach

At Edver, we prioritize a user-focused approach that extends beyond data presentation. We empower your end-users by helping them process data effectively and take appropriate actions. This user-centric approach ensures that the solutions we implement not only meet your needs but also enhance your user’s experience.

Friendly Collaboration

We believe that friendly collaboration is key to a successful implementation. We uphold principles of knowledge sharing, transparency, and honesty. When working with Edver, you can expect us to provide candid feedback and support, recognizing that your success is intertwined with ours.

Expert Knowledge

Edver’s commitment is to remain knowledgeable about technological changes that could impact your business. Our depth of industry experience, ongoing certification programs, active participation in tech communities, knowledge sharing with customers, and curious mindset ensure that we are always prepared to provide you with the latest and most relevant solutions.

Trusted by Clients Just Like You

"I’ve had a truly fantastic experience with Edver from the start. I vetted several vendors and nothing compared for knowledge, skill, communication and execution.I’m confident in their work. Their responsiveness is stellar. And with the time difference, I can make a request, go to sleep. Wake up and it’s usually done."

"If there had been a higher score than 5, I would have selected it. Rarely do we have an opportunity to work with a company so well organized, supportive, knowledgeable, friendly and just a joy to work with, for me that is Edver and everyone there. "

"Easy to work with, very flexible, good level of expertise and reliable. Edver came in to replace another partner that was not performing. They got the job done efficiently and on time.

"The whole team at Edver has been extremely professional in their communication. This is our second collaboration with them and the work delivered has always been spot on. Krinstina, who was delivering most of the work was very transparent and communicated obstacles in a very timely manner and acted proactively, proposing numerous solutions with their pros and cons, and delivered very informed recommendations."

"We really appreciate to work with Stan and if we have a following project we would like him to be part of it. We engaged Edver via our vendor Asenium."

"Stan Turyn at Edver leads a highly-structured Salesforce Development capability, ideally suited to both Salesforce Customers and Partners globally."

Ask Us a Question

How quickly can I expect a response from your support team?

We prioritize prompt responses to support inquiries. Our team aims to acknowledge and address support requests within a designated timeframe, usually within 24 hours. Urgent issues receive immediate attention to minimize any disruption to your operations.

Can I customize a support and maintenance plan tailored to my business needs?

Absolutely. We understand that each business has unique requirements. We offer customizable support and maintenance plans designed to align with your specific needs, ensuring that you receive the level of support that best fits your operations.

What is included in your regular maintenance checks?

Our regular maintenance checks encompass a thorough assessment of your systems. This includes examining software updates, performance monitoring, security audits, and proactive measures to address potential issues before they escalate.